It pays to move.

Unlike other institutions, we don’t require you to register before you benefit from our offer. Both new and existing customers can take advantage of this offer. As long as you transfer-in at least $1,000 from your old institution—whether that’s moving one account, or multiple accounts—before the February 28 deadline, you qualify. Your funds can arrive at Questrade after February 28, but make sure to submit your transfer request before the deadline. Terms and conditions apply.

We offer a number of accounts that are eligible to receive this offer:

 

• Margin accounts (individual or joint)
• Cash accounts (individual or joint)
• Individual or spousal Registered Retirement Savings Plans (RRSPs)
• Individual or spousal Registered Retirement Income Funds (RRIFs)
• Registered Locked-in plans (transfers-in only)
• Individual or Family Registered Education Savings Plans (RESPs)
• Tax Free Savings Accounts (TFSAs)
• First Home Savings Accounts (FHSAs)
• Corporate, Partnership or Trust Accounts (All entity accounts)
• Transfers (in-cash or in-kind) can be initiated into new or existing eligible account types.
  

 

Accounts that are not eligible to receive this offer:

 

• Any Forex or CFD accounts

Your first cash back payment will be deposited on April 30, 2025 as long as the funds from your transfer have arrived by then.

 

For example, if you submitted your transfer request on February 15 and the funds arrived in your Questrade account on March 15, then you would get your first cash back payment on April 30, 2025. After that, the remainder of your cash back payments will be deposited on the last business day of each month as long as you continue to meet the offer conditions.

 

The time it takes for funds to arrive from your old institution varies, and sometimes they may be slower to process things on their end. Typically, though, the process takes around 20 business days to complete. 

 

If your funds from your transfer arrive after April 30, don’t worry: you’ll get your first cash back payment at the end of the month when your transfer does fully arrive. 

 

Even if this takes a while, it won’t impact your bonus. A catch-up payment will be added to the first deposit you get to make up for any previous months that were missed. All payments always happen at the end of the month.

 

For example, if you submitted your transfer request on February 14, but it took until May 3 for the funds to arrive from your old institution, you’d get your first cash back payment on May 31 and continue to receive them monthly.

 

Remember, to get your cash incentive, you’ll need to have a Cash or Margin account. This is done to make sure your cash back won’t impact your contribution limits in registered accounts like an RRSP or FHSA.

As soon as you submit your transfer request, we’ll get to work. The time it takes for your funds to arrive from the outgoing institution varies. Typically, the process takes around 20 business days. However, sometimes, your old financial institution may be slower at processing things on their end.

 

Rest assured: we’ll be doing everything we can to make the process fast for you. At any point, you can also follow up with your old financial institution to get an update on their progress and try to speed up the transfer.

 

You’ll still be eligible for cash back if your funds arrive at Questrade after February 28, as long as you submitted your transfer request before the deadline.

To receive your cash back incentive, you’ll need a Questrade Cash (either self-directed or a Questwealth Portfolio) or Margin account. This is to make sure your cash back doesn’t impact your contribution limits in a registered account.

 

There’s no cost to open a Cash or Margin account, and you can move your cash back to another account later if you want. If you don’t open one by the time your first cash back payment is ready to be sent to you, we’ll reach out to see if we can help ³.

 

You’ll see the bonus appear in the transaction history for your account, which you can find on any Questrade platform.

 

Remember: to get your cash back, all of your accounts also need to be in good standing, meaning they can’t be frozen or restricted in any way or have a negative equity balance. Your cash incentive will be paid out in 24 equal monthly installments. If you withdraw a large portion of your transfers without putting it back in, the size of your future cash back payments will be impacted (see full FAQ for more details).

Good news, transferring an account from another institution isn’t considered a deposit, so your contribution room in registered accounts like a TFSA, RRSP or FHSA won’t be affected. Your cash back won’t affect your contribution room either as it will be deposited into a Margin or Cash account, which don’t have limits.

Cash deposits to an account, like a pre-authorized deposit, Interac e-Transfer, or Visa Debit deposit don’t qualify for cash back. 

To be eligible for cash back, you would need to transfer-in at least $1,000 —whether that’s moving one account, or multiple accounts— from another financial institution (like a bank or another online brokerage).