How to place a withdrawal request

Placing a withdrawal request in your account is easy. Simply follow the steps:

• Log in to your Questrade account
• Go to the Move money page in the top navigation, and select the Withdrawal section.

• From here, select the account you’re making a withdrawal from at the top of the page. You can also view your balances here for easy reference.

• Next, please select the currency of your withdrawal and the amount you wish to withdraw.
• Select your withdrawal method, and choose the destination account for the withdrawal.
• If you have previously made a withdrawal or set up a pre-authorized deposit (PAD), the bank account you have linked will be available to choose from.
• If you have not used this funding method, you will be asked to add your bank account details to complete your request.

• To add a new bank account, please click the + Connect new bank account link below the bank account drop-down and log in to your bank with your banking credentials. We recommend you link your account electronically through our secure service, but you can also manually connect your account.
• Please note: If you choose the manual connection option, you must enter your banking details manually, and you are required to upload a void cheque or direct deposit form.

• Please allow up to 3 to 5 minutes for the secure service to connect with your bank for the first time, then choose which bank account you’d like to link.
• You can add up to 3 bank accounts per currency with this method.
• If you have 2SV/2FA set up on your bank accounts, you may be asked for an SMS/email verification code.
• Confirm the details for the withdrawal, then click the green CONTINUE button to submit your request.

Congratulations! You’ve finished entering your withdrawal request. 

To check on this request and any other withdrawals that are in progress, please head over to the Move money page and select the Move money history section. From there, click on Withdrawal.

Note: The information in this blog is for educational purposes only and should not be used or construed as financial or investment advice by any individual. Information obtained from third parties is believed to be reliable, but no representations or warranty, expressed or implied, is made by Questrade, Inc., its affiliates or any other person to its accuracy.